The 28 Absolute Best Facebook Messenger Chatbot Tools Available For 2020

You can also use ManyChat to automate Instagram direct conversation messages. That way, you can easily engage prospects, get more leads and drive sales. Over 1 million customers trust ManyChat, and you can be part of the happy users. MobileMonkey’s ability to quickly reply to messages will have a positive impact on your business. The good thing about this Chatbot is that it supports other social media platforms such as Instagram and Webchat.

best chatbots messenger

A bot can also provide information customers weren’t aware they needed, including new products, special discount codes for followers, and company initiatives. This personal touch can drive customers from just taking a look to taking action. ProProfs offers live chat solutions with the option to add a chatbot to any plan for an additional $499 per year. Solvemate is context-aware by channel and individual users to solve highly personalized requests. You can also offer a multilingual service experience by creating a bot in any language. If necessary, a human agent is always just a click away and handovers to your existing CRM or ticketing Examples of NLP system are seamless. And using Solvemate’s automation builder, you can leverage streamline customer service processes such as routing tickets, answering common questions, or accomplishing other routine tasks. Solvemate is a chatbot for customer service automation that’s designed for customer service, operations, and IT teams in retail, financial services, SaaS, travel, and telecommunications. Users can either type or click buttons – it has a dynamic system that combines the best of decision tree logic and natural language input. Bots can also integrate into global support efforts and ease the need for international hiring and training.

#26 Facebook Messenger Chatbot Tools: Sequel

This is backed up by some big brands using the platform for their Chatbots like Volkswagen, Adidas, and more. Chatbot platform Flow XO is not limited to Facebook Messenger. In fact, with over 100 integrations, Flow XO can work with almost all major third-party platforms like Gmail, LinkedIn, Buffer, GitHub, MailGun, and more. Once you know which platform is best for you, remember to follow the best bot design practices to increase its performance and satisfy customers. Bots with advanced functionality can usually deliver ambitious goals. And at the same time, you get complete control over their performance.

best chatbots messenger

As a marketer, it’s tempting to want to try out the newest tools, but you have to ask yourself a few questions before diving in. Twitter Chatbots allow you to engage with your community in a new way by automating a unique conversational journey in Direct best chatbots messenger Messages. Here’s an example of Sargento expertly handling an inbound product issue with their Twitter chatbot. A great example of emoji use comes from Sheetz, a convenience store focused on giving customers the best quality service and products possible.

Save Time & Money

Not to mention that you could ask multiple choices questions. You could do extensive math and take decisions based on the calculations automatically. Zo Convert is one of the players that is growing very fast in this market, and there is a reason why people are loving this tool. You can have an expert help you with your bot creation and FB ads set up to get results faster. In the following part, you are going to discover the top tools that help you do so and the benefits of each one. And people were raving about email lists, which are still important to this day, but there is a new competitor that is grabbing the spotlight. Come with a free trial option and a demo that you can use to learn more about the Chatbot before buying your subscription. Most importantly, Botsify is a safe Chatbot, and you don’t have to worry about online safety or your Facebook account when using it.

  • Chatbots take marketing to a deeper level than, say, email marketing or even paid marketing.
  • SurveySparrow comes with a range of out-of-the-box question types and templates.
  • Once you’ve hooked your audience, ask them questions that will keep the conversation going.
  • Customers will be able to access the information they need, even if you’re unavailable.
  • Customers can interact with the bot to get product information and coupons for items.

Chatbots can fulfill marketing functions such as lead generation, lead qualifying, webinar onboarding, answering FAQS, and other standard tasks. With chatbots, you can send messages to hundreds of thousands of contacts with a single campaign. With MobileMonkey, those campaigns can be sent to contacts across messaging applications including SMS and Facebook Messenger simultaneously. However, not all leads and customers are Facebook Messenger users.